Taking a Human-Centered Approach to Your Digital Front Door During COVID-19 and Beyond

Click here to view “How to Take a Human-Centered Approach to Your Digital Front Door During COVID-19 and Beyond” on demand

Modus joined Advocate Aurora Health and Reputation.com for a webinar to learn:

• How to improve online visibility and make sure patients have a seamless first impression
• How to earn patient trust with digital onboarding 
• Considerations for equitable and accessible digital service delivery
• Best practices for collecting patient feedback to continuously improve
• Strategies to optimize patient engagement and make a positive, lasting impact

Presented by:

Stephanie Behling, Consumer First Marketing Manager, Advocate Aurora Health

Annie Haarmann, Head of Strategic Consulting, Healthcare & Life Sciences, Reputation.com

Jay Erickson, Chief Innovation Officer, Modus

Watch on demand

If you’re just getting started with the digital front door, be sure to also check out our article, “5 Human-Centered Strategies for Improving Healthcare’s Digital Front Door” for an introduction into why it’s so important in the time of COVID-19 and telehealth.